Product Recall  from Perrigo Direct

This Class II retail level recall has been initiated by Perrigo Directfor the following reasons:

  • Potential concerns regarding the sterility assurance and other related issues of KC Pharmaceuticals aseptic filling process for the period between November 01, 2024, and January 31, 2026.

Note: This recall should be carried out between the customer and K.C. Pharmaceuticals, Inc.

GoodSense® Eye Drops

What is the issue?
Potential concerns regarding the sterility assurance and other related issues of KC Pharmaceuticals aseptic filling process for the period between November 01, 2024, and January 31, 2026.

Status : Open

Please review the instructions below and submit your response(s) to Performance Health.

Return Instructions

IMPORTANT

  1. Download the recall PDF here (Recall Notification of GoodSense Eye Drops - Perrigo Direct.pdf) for full details, affected product, and instructions.
  2. If you plan to return the product download the Recall Return Response Form (Recall Response Form.pdf) to fill out for the return.

Only two Performance Health SKUs are affected:

  • 267562
  • 267563 

Summary of PDF Steps:

  1. REVIEW your inventory for the affected product code.
  2. Either:
    1. DESTORY any identified affected inventory in a manner compliant with your local and state environmental regulations.
    2. RETURN the recalled product to KC Pharmaceuticals by following the instructions and returning to the address below.
  3. COMPLETE the enclosed Recall Return Response Form detailing the number of returned or destroyed cases, the date of return/destruction and the method of return or destruction.
  4. RETURN the completed form via email to these email addresses Recall3@kc-ph.com; PerrigoDirectRecalls@perrigo.com. Perrigo Direct will provide a credit memo for affected batches that are returned or destroyed and reported on the return response form.

Completed forms should be emailed to:

Recall3@kc-ph.com; PerrigoDirectRecalls@perrigo.com

 

Return Address:

Attention: Recall
K.C. Pharmaceuticals, Inc.
3420 Pomona Boulevard
Pomona, CA 91768

 

Perrigo Direct will provide a credit memo for affected batches that are returned and reported on the return response form.


Where to find your Lot #